Frequently Asked Questions

When you are ready to buy electric bike, here are some common questions worth considering.

How do Dolomiti electric bikes work?

Our electric bicycles use batteries as a source of power and a quiet DC motor as a driving mechanism. On most of our e-bikes the motor is built directly into the wheel (known as a hub motor) and the batteries are discreetly hidden in the rear rack or frame. Dolomiti electric bikes operate just like normal bicycles however the difference being you receive assistance from a motor while pedalling. You can adjust the level of assistance via on board computer.

Throttle control vs. pedal assist?

Most of our electric bikes and scooters are pedal assist - meaning you use your legs to control power and speed. To get started, simply start pedaling to accelerate. This style of e-bikes are classified as 'pedal assist' and power is applied automatically. Once you start pedaling, a torque sensor picks up your movement and power integrates seamlessly while you ride. Just pedal and go. Once you use the brakes or quit pedaling, the power is deactivated and you need to pedal again (lightly) to re-activate pedal assistance.

How fast do electric bikes go?

The speed of an electric bike will vary based upon several factors. Electric bikes in Australia are limited to 25 km/h under assistance.

Most electric bikes are rated up to 25 km/h by the manufacturer, but the actual speed will vary depending on rider weight, terrain and road conditions. Smaller riders are likely to achieve higher top speeds than larger ones, and you're likely to go faster on flat terrain than uphill.

How far can I go on a single charge?

The range of electric bikes can vary, but most riders are able achieve 50-70 kilometers per charge on the average e-bike model. One of the main factors in determining how far you can travel on a single charge is how much assistance you provide. Rated by amp hours (AH), the typical e-bike battery has a capacity of 10-12AH. 

Another factor that can have a big impact is terrain. If you live in a hilly area or have lots of steep inclines - expect less range from your e-bike. Larger riders or people carrying heavy loads can also expect reduced output. Because weight is a factor, this also means higher quality NiMh or Li-Ion batteries are capable of slightly longer ranges due to their reduced weight. Other factors include: wind and road conditions.

Battery charge times will vary between manufacturers, models and battery types. Typically, the initial charge will take 4-5 hours. For routine charging, higher quality batteries (such as Li-Ion and NiMH) will take less time - anywhere from 3-4 hours..

How long will the battery last?

Battery life will vary depending on the type of battery you choose and how well you maintain it.

To extend the life of your battery, charge the battery regularly and promptly after each use. If you store your bike for prolonged periods of time, both the batteries and charger should be stored at temperatures above freezing and recharged every 4-6 weeks. The longer a battery sits uncharged, the faster the life will be reduced.

How much does it cost to ride an electric bike?

Not only are electric bikes fun and easy to operate - they're very economical! It costs around $0.10 to fully charge a battery. Plus, you don't have to worry about a license, insurance or registration in most states - and maintenance is minimal.

Compare that to gas-powered vehicles which average about 25 kilometers per liter. With gas prices at $2.50 - $3.50 per liter, it costs about $0.15 per kilometers for gas alone - or 1500% more than an electric bike. Add in license costs, registration, maintenance and other fees, and the cost skyrockets.

Are electric bikes safe to operate?

Electric bikes are very safe! Intelligent functions are incorporated into every bike we sell and vary between manufacturers. Most include automatic power cut-off features, and all bikes use standard electrical safety components such as circuit breakers and fuses to protect riders.

Can I ride my electric bicycle in the rain?

For the most part, every product we sell is water and weatherproof. But this does not mean they're water-tight! If you submerge any of these products in water, it will seep into the openings and likely cause damage. 

Do I need a license or insurance?

While you can legally ride an e-bike anywhere standard bicycles can be riden, each state is responsible for the laws governing the use and operation of electric bikes. Check the following link to know more about Victorian Laws.

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